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Contact

Get in touch

We are a small, focused team and we read every message ourselves. Choose the right channel below to reach the right person quickly.

Sales, demos & general enquiries

Book a live demo, discuss pricing, partnerships, press, or anything else. We read every email.

info@shieldagent.io

Security reports

Found a vulnerability? Please use responsible disclosure. We respond within 24 hours.

security@shieldagent.io

Privacy & legal

GDPR data subject requests, DPA enquiries, or sub-processor objections.

privacy@shieldagent.io

Self-serve resources

Find answers faster

Most questions are already answered in our documentation and Trust Center. Check these before reaching out — you will likely find what you need immediately.

Documentation

Installation, configuration, policy examples, API reference.

Browse docs

Trust Center

Security posture, sub-processors, compliance certifications.

View Trust Center

Quick start

Deploy ShieldAgent and write your first policy in under 10 minutes.

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Response times

What to expect

Security reports24 hours
Sales enquiries1 business day
Support (Enterprise)Per contract SLA
General enquiries2–3 business days
Privacy requests (GDPR)30 days (legal requirement)