Legal · Last updated 2026-04-24 · Effective 2026-05-01
Cookie Policy
This policy explains what cookies ShieldAgent uses, why we use them, and how you can manage your preferences. We keep our cookie footprint minimal: strictly necessary cookies only by default, with analytics and preference cookies set only after you give explicit consent.
Strictly necessary cookies
Strictly necessary cookies
These cookies are essential for the ShieldAgent dashboard and marketing site to operate. They enable core functions such as session management, authentication, and CSRF protection. You cannot opt out of strictly necessary cookies; doing so would break the service.
| Cookie name | Purpose | Duration | Domain |
|---|---|---|---|
| sa_session | User session token for the ShieldAgent dashboard. | Session (expires on logout or browser close) | app.shieldagent.io |
| sa_csrf | Cross-site request forgery protection token. | Session | app.shieldagent.io |
| __Host-sa_refresh | Secure refresh token for maintaining authenticated sessions. | 30 days (rolling) | app.shieldagent.io |
Analytics cookies
Analytics cookies
Analytics cookies help us understand how visitors interact with our marketing site so we can improve the experience. We use a privacy-first analytics approach: no cross-site tracking, no fingerprinting, and data is aggregated before any individual-level analysis. These cookies are only set with your consent.
| Cookie name | Purpose | Duration | Domain |
|---|---|---|---|
| _sa_analytics | Tracks page views and feature-usage events on the marketing site in aggregate. No personally identifiable information is collected. | 12 months | shieldagent.io |
| _sa_session_ref | Records the referring source (e.g. search, direct) for a marketing visit to measure channel effectiveness. | 30 minutes | shieldagent.io |
Preferences cookies
Preferences cookies
Preference cookies remember choices you have made — such as language selection — so you do not need to re-configure them on each visit. These cookies do not track you across sites.
| Cookie name | Purpose | Duration | Domain |
|---|---|---|---|
| sa_lang | Stores your selected language preference (e.g. "en" or "es"). | 365 days | shieldagent.io |
| sa_cookie_consent | Records your cookie consent choices so we do not show the consent banner on every page load. | 365 days | shieldagent.io |
Managing cookies
How to manage your cookie preferences
Consent banner
When you first visit shieldagent.io, a cookie consent banner allows you to accept or decline analytics and preference cookies. You can revisit your choice at any time — look for the cookie icon in the site footer, or clear the sa_cookie_consent cookie in your browser to reset the banner.
Browser settings
All major browsers allow you to view, block, or delete cookies through their settings. Blocking strictly necessary cookies will prevent the ShieldAgent dashboard from functioning. Blocking analytics or preference cookies has no impact on core functionality.
Do Not Track
We respect the Do Not Track (DNT) browser signal. When DNT is enabled, we do not set analytics cookies regardless of your consent-banner choice. Strictly necessary cookies are not affected by DNT.
Changes to this policy
We may update this Cookie Policy when we add or remove cookies. Material changes will be notified via the consent banner on your next visit or by email for registered users. The “Last updated” date at the top of this page reflects the most recent revision.
Contact
Questions about cookies?
Privacy enquiries: privacy@shieldagent.io
Related policies: Privacy Policy · Data Processing Agreement · Terms of Service
Last updated 2026-04-24. Effective 2026-05-01. ShieldAgent, S.L. — Andorra.